Terms & Conditions (Online Astrology)
Terms & Conditions (Online Astrology): -
(1) Please provide genuine and accurate birth details. Incorrect or false information will result in inaccurate horoscope readings and predictions. If you are unsure about the exact time of birth but have an estimated time, please email us the estimated time and clearly mention that it is an estimate. In such cases, Dr. Kalra will attempt to determine the correct time of birth by analyzing past events in the person's life and their various characteristics or personality traits.(2) In addition to answering your specific queries, you will also receive an astrological report.
(3) Rest assured that the information you provide will be kept strictly confidential.
(4) Astrological analysis is available via phone and VoIP (Skype/WhatsApp/Viber). The horoscope and astrological report will be sent to you by email.
(5) For inquiries regarding love life, married life, family life, and childbirth, the analysis of both partners' horoscopes or the horoscopes of the husband and wife will be required. In such cases, the consultation fees will be doubled.
(6) Dr. A.S. Kalra personally analyzes the horoscopes of all his clients using his own intelligence, knowledge, and experience. He does not employ any trained assistants for this work.
(7) Astrological consultations via phone or VoIP will be scheduled at a mutually convenient time and day.
(8) Being an online astrologer does not mean that Dr. A.S. Kalra is available on the internet 24x7. Therefore, after sending him an email, please allow some time for a response.
(9) Occasionally, due to personal circumstances, Dr. A.S. Kalra may need to take a few days off. In such cases, he will activate an automatic email responder to inform clients who contact him via email about his leave and when he is expected to resume his services. Additionally, he may publish his leave details and expected return date on his profile page on this website.
(10) In extremely rare cases, if Dr. A.S. Kalra has to go on leave immediately after charging a fee from clients due to an urgent situation that requires an extended break, he will offer a refund to those clients.
(11) Due to the high volume of horoscope analysis requests received from clients around the world, it is not feasible to process all of them immediately after payment. Therefore, please understand that some patience is required after making your payment.
(12) After sending your inputs via email, please allow some time for a response. If you do not receive a reply within a few days, you can send a reminder email, mentioning that you have already submitted your inputs.
(13) Once you have made the consultation fee payment, please inform us via email. In your email, include the amount credited and the payment method used (cash, check, electronic/online transfer to Dr. Kalra's bank account, PayPal, Western Union, MoneyGram).
(14) If you choose to deposit the payment into Dr. Kalra's bank account, kindly email us the name of the bank where the account is held.
(15) If you opt for payment via check or electronic/online transfer to Dr. Kalra's bank account, please provide the name of your bank, its IFSC code, branch address in your area, account holder's name, and account number. Additionally, inquire with your bank about the expected transfer time and inform us accordingly. Please also mention the date on which you remitted the payment.
(16) If you deposited cash or a check at a specific branch of the bank where Dr. Kalra holds an account, kindly mention the branch address in your area. If you used a check, please include the check number and the date on which it was issued.
(17) In the event of any issues, we may request proof of your payment, such as a screenshot of the transaction web page or a soft copy of the receipt. Please attach these documents to an email.
(18) We will notify you via email upon receiving your payment. If the payment is received between 6 am to 6 pm (IST or Indian Standard Time), you will be informed of its receipt within 6 hours. Otherwise, you will receive confirmation the next day before 1 pm (IST). Please note that the Astrological Consultation and Astrological Report will be provided to you only after we have received your payment.
(19) If you are remitting payment from outside India through Western Union Money Transfer, MoneyGram, or via an exchange in the UAE (United Arab Emirates) such as UAE Exchange, Al Rostamani, or Al Ansari, please retain the Transaction Receipt document received from the agent. Scan the receipt and email us a soft copy.
(20) The mobile number of Dr. A.S. Kalra will be shared with you via email after two conditions are met: (i) receipt of your payment and (ii) Dr. Kalra has analyzed your horoscope and is ready to provide you with a consultation.
(21) After your payment is received, please note that it may take some time (3-5 days) to provide you with a consultation over phone/Skype, and additional days to mail you the report, depending on the workload. Therefore, your patience is appreciated. Once your payment is received, you will be notified via email, and a mutually convenient time for communication will be arranged. This measure is in place to ensure that you don't repeatedly call Dr. A.S. Kalra on his cell phone.
(22) It is assumed that you have thoroughly explored this official website before deciding to contact Dr. A.S. Kalra for astrological consultation. With numerous astrology-related websites available, the fact that you have chosen to approach Dr. Kalra demonstrates your trust in him. The website contains various testimonials, documents, and embedded articles related to astrology. It is important to note that Dr. Kalra did not approach you through email, phone calls, SMS, or letters to convince you to seek astrological consultation. He does not appear on TV channels or advertise in newspapers, as he prefers to avoid unwanted publicity.
(23) Astrological consultation is not available free of charge, as valuable services come at a cost. A fee will be charged for the consultation.
(24) Prior knowledge of astrology or related horoscopes does not entitle the client to a rebate, concession, discount, or free service.
(25) Analyzing a person's horoscope alone does not provide insight into the lives of their family members, relatives, and neighbors. Separate analysis of their horoscopes is required, for which separate fees will be charged.
(26) The accuracy of predictions is dependent on the accuracy of the birth details provided by the client.
(27) A true astrologer can offer insights and advice based on horoscope analysis but cannot claim to change a person's destiny through remedies. Just as doctors can experience illnesses and lawyers may not always win their own cases, astrologers also encounter their own ups and downs in life.
(28) It is observed that many clients provide incorrect birth details for the person in question, without thorough verification from parents, elders, or guardians. The importance of accurate birth details is often overlooked, leading to incorrect analysis and predictions. Previous horoscopes do not serve as evidence for the accuracy of birth details, as the information entered may also be incorrect if the previous astrologer did not inquire thoroughly.
(29) The fee for astrological consultation, including any potential future increases, is decided solely by the astrologer and does not require the client's consent or permission. If a client is dissatisfied with the fee, they may seek consultation from another astrologer.
(30) Financial limitations, retirement, or unemployment do not entitle one to expect free services or discounts from an astrologer. Just as necessary items in the market cannot be obtained for free or at a reduced price, astrological guidance has its own value, and questions posed to an astrologer hold significant importance.
(31) If you wish to meet Dr. A.S. Kalra, the horoscope analyst, in person for astrological consultation or guidance, or to have your horoscope or birth chart read by him, kindly schedule an appointment by phone in advance. For contact details, please visit the "How to take an appointment" page.
(32) Please refrain from attaching a scanned copy of the person's horoscope that you or your elders have previously obtained from another astrologer. Doing so will result in no response to your email, and you will be unable to obtain astrological consultation from Dr. A.S. Kalra.
(33) "Per Hour Conversation" refers to the duration of the conversation, ranging from one minute to 60 minutes.